Customer Support & Order Tracking Bot
What they do:
Reduces pressure on customer service teams, builds trust with timely updates, and improves satisfaction after the sale.
- Answers questions like "Where's my order?", "How do I return this?" or "Is this under warranty?"
- Automates return, refund, and exchange processes by gathering the needed info via chat.
- Sends real-time updates on order status, shipment, and delivery.
- Works with logistics and order systems to pull in accurate data.
Reduces pressure on customer service teams, builds trust with timely updates, and improves satisfaction after the sale.